Book the inspection while you’re up on a roof
After a storm the phone rings all day, and nobody can answer from a ladder. GotItDesk answers, asks whether water is coming in, takes the address and books the inspection into your calendar. You keep your number.
First month free. Keep your number. One code undoes it.
The calls you’re missing
- “Water’s dripping through the ceiling in the back bedroom.” the morning after a storm.
- “Do you do free inspections for hail damage?”
- “We need a quote on a new roof before we list the house.”
Questions it answers in your words
- Do you do free roof inspections?
- Do you help with insurance claims?
- Do you repair, or only replace?
- How long does a new roof take?
- Do you offer financing?
- Are you licensed and insured?
You write the answers in setup. It is built not to make one up: what it doesn’t know, it takes as a message.
What’s particular to roofing
A leak now, or a quote next week
It asks whether water is coming in right now. A leak goes to whoever is on call, or becomes an urgent message for the team; a new roof is booked as an inspection.
Storm days, every call answered
When half the town calls at once, each caller is answered, asked the same questions and booked into a real open time. You get an email for every call.
Insurance and price in your words
Free inspections, insurance claims, financing: it answers from what you wrote. It is built not to quote a roof you haven’t priced or promise what a policy covers.
Your call flow, ready to change
For roofing, setup starts with this flow. Every line is yours to rewrite, reorder or delete. The parts in brackets come from your price list and calendar on the call.
- Greeting“Thanks for calling Your business! How can I help you today?”
- How urgent“Is anything actively leaking, sparking, or unsafe right now?”
- Emergency“Right — let me get you to someone straight away.”
- Address“What's the address for the job?”
- Call-out fee“Our call-out is [your price], and it goes toward the work if you go ahead.”
- Visit“I can get someone out [two open times]. Which suits?”
- Wrap up“You're all set for [the time booked]. Anything else I can help with?”
Listens for: “leaking”, “flooding”, “sparking”, “gas smell”, “no heat”, “burst pipe”. You add your own words in setup.
Bookings go into your GotItDesk calendar and are emailed to you with a calendar invite; connect Google Calendar or Outlook and its busy times are kept free. Apple iCloud, texts to callers (once the carriers approve them) and deposits are coming next.
How the options compare: Answering service for roofing companies
Still not sure how it works?
Book a call with us on Google Meet. We go over your hours, services and prices, set it up with you, and you hear it answer as your business.