Book the consultation while you’re in court
A new client usually calls once. If nobody answers, they call the next firm. GotItDesk answers the calls your team can’t, takes the caller’s name and what it’s about, and books a consultation into your calendar. It is built not to give legal advice.
First month free. Keep your number. One code undoes it.
The calls you’re missing
- “I was rear-ended this morning. Do I need a lawyer?”
- “I need to talk to someone about a divorce. Is the first meeting free?”
- “We want to set up a trust for our kids.”
- “My work visa runs out in March. Can I see someone this week?”
Questions it answers in your words
- Is the first consultation free?
- Do you handle my kind of case?
- Do you work on contingency?
- How much do you charge?
- Can we meet online?
- Where is your office?
You write the answers in setup. It is built not to make one up: what it doesn’t know, it takes as a message.
What’s particular to law firms
Built not to give legal advice
Asked “do I have a case?” or “what’s it worth?”, it says it can’t give legal advice and offers a consultation. The advice comes from your attorneys.
The details before you call back
The caller’s name, number and what the matter is about are emailed to you with every call, so the right attorney can prepare.
Your practice areas, your fees
Which matters you take, whether the first consultation is free and how you charge come from what you wrote. Anything else becomes a message.
Your call flow, ready to change
For law firms, setup starts with this flow. Every line is yours to rewrite, reorder or delete. The parts in brackets come from your price list and calendar on the call.
- Greeting“Thanks for calling Your business! How can I help you today?”
- What it's about“Can you tell me briefly what this is about?”
- Details“What's your name? Then the right person can prepare before they call you.”
- Consultation“I can book a consultation [two open times]. Which suits you?”
- Wrap up“You're all set for [the time booked]. Anything else I can help with?”
Bookings go into your GotItDesk calendar and are emailed to you with a calendar invite; connect Google Calendar or Outlook and its busy times are kept free. Apple iCloud, texts to callers (once the carriers approve them) and deposits are coming next.
Still not sure how it works?
Book a call with us on Google Meet. We go over your hours, services and prices, set it up with you, and you hear it answer as your business.